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"What to Expect: A Step-by-Step Guide to Ordering at Epicenter"

Colorful lightbulbs, brainstorming illustration

Deciding to begin on a new project can be daunting especially if you do not know the steps. This article is a step-by-step guide to ordering at Epicenter. From small decals to custom fully designed wraps the process flows about the same. Most print places operate in a similar manner therefore this information will be valuable no matter where you go!

Admittedly this article is a bit dry -there's only so much pizzazz you can sprinkle in on a system! Bear with me on this one. If you're a new customer to my page I hope you find this information helpful and we look forward to helping you.

The first step in the process is sending us your information for the project and your logo. (Valuable info on logos and file types here ) Is to provide the full scope of your project.

Some questions to consider when shooting us an email would be.

  • how many do you need?

  • what size(s) are you after

  • how long do you want it to last

  • what is your budget

  • what is your timeframe.

  • Year/make/model/OEM color of vehicle/ cab & bed options

  • What type of coverage on your vehicle- Spot Graphics, Part Wrap or Full Wrap

  • (link to FAQ on these items here)

Once we have that information we are able to give you a quote based off the information you've provided. We will provide you alternative options where we can and will give you some information on the products you're inquiring about. This will allow you to make the best decision for your project. If the quote sounds good to you It is a great time to tell us any thoughts you have about the design. Epicenter will take a 50% deposit on all orders over $500. This ensures your spot in line.

We then get to move on to the fun part! The design! Each project because of its custom nature varies a bit from customer to customer. Typically it takes 1-3 days for a sketch to be started for a smaller project and a week for a larger project. Depending on capacity this may vary. From there it is up to the customer and the designer - sometimes a project moves forward on the first sketch, however most customers make a decision at the 2nd or 3rd sketch (minor change requests). Average time in this step is about a week. More involved projects- multi piece or complex request may take longer.

Once a sketch is approved the decision is final. Final art is set up and it heads to production. Again its project & shop capacity dependent but typically for smaller projects(non-vehicle) its approximately 1-1.5 weeks from sketch approval. This includes promotional decals, small signage, 1-off large sign requests and banners. For vehicle graphics, part wraps and full wraps the lead time to get on the schedule will vary. A few weeks is typical to get a project in the shop- especially if it is a full wrap. We take pride in our installations and want to give our fullest attention to your project.

Once a project is completed you'll be contacted and the remaining balance and any art time accumulated will be due on pick up. If you received a part or full wrap from us feel free to check out the article on wrap aftercare here.

Hopefully this article has provided you a better overall idea of what to expect. We can't wait to help you with what ever you have in store!


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